DOT SAP Rules: Who Needs a Release and Why Treatment Decisions Aren’t About the Money

July 23, 2025

Ophthalmologist's Department

If you're going through the SAP process after a DOT drug or alcohol testing violation, you might find yourself navigating new and unfamiliar rules, especially when it comes to who your SAP can talk to and how treatment decisions are made. Let’s clear up two big points.

Who Needs a Release of Information?

Under DOT rules, your SAP is not allowed to disclose information to just anyone. Even though people like your family or union representative may be helping you, they still fall under confidentiality guidelines.

So here’s the short version:

  1. Your employer does not require a release. They’re covered under DOT rules.
  2. The Medical Review Officer, or MRO, also does not require a release when it’s related to test information.
  3. Family members, union representatives, and insurance or managed care reps all do require a release.

Bottom line: If they’re not part of the official DOT return-to-duty process, your SAP will need your written permission (like this ROI form) to discuss your case.

What Happens When Insurance Doesn’t Approve the Recommended Care?

Sometimes, your SAP may recommend residential treatment, but your insurance provider or managed care company won’t authorize it. Here’s the key. SAP recommendations are based on clinical judgment, not financial convenience. That means the SAP must consider the objection or feedback, possibly re-evaluate based on new information, but ultimately stand by the level of care they believe is best for you. They’re there to protect your safety, your job, and the public, not your insurance company’s bottom line.

Can a SAP Drop You from the Case in Protest?

Nope. That might sound dramatic, but DOT rules are clear. Once an SAP takes on your case, they’re your SAP until you’ve completed the process or until you violate the process. So even if things get complicated with insurance or logistics, the SAP can’t walk away in protest, and neither can you. It’s a two-way street, and both of you are in it for the long haul.

Final Thoughts

The DOT SAP process is filled with rules designed to keep the workplace safe and help you get back to your job with the right support. Here’s what to remember.

Family and union reps are a great support system, but they’ll need a release before your SAP can loop them in. Insurance complications don’t change your SAP’s recommendations. They stand by the care you actually need. Once your SAP-client relationship starts, you’re committed to each other for the process.

If you’re feeling confused, frustrated, or overwhelmed, reach out to us. The key is staying informed, asking questions, and knowing your rights and responsibilities every step of the way.

Karishma Sarfani

Karishma is a Qualified Substance Abuse Professional (SAP) with a background in mental health and substance abuse counseling, holding credentials as an MS, LCDC, ICADC, CADC II, CSAC, CASAC II, LPC, and EMDR-trained therapist. Inspired by personal experiences with addiction and mental health challenges in her community, she has dedicated her career to supporting individuals on their journey to recovery and success.