Respect Your SAP: Why Your Attitude Matters More Than You Think

February 24, 2026

Ophthalmologist's Department

If you’ve tested positive on a DOT drug or alcohol test, you’re required to work with a Substance Abuse Professional before you can return to safety-sensitive duties. That SAP will guide your evaluation, recommend education or treatment, and ultimately determine when you’re eligible to return to work.

But here’s something many employees don’t realize: SAPs don’t have to accept your case.

That’s right. Just because you’ve been referred to a SAP doesn’t mean they’re obligated to take you on. And if your first interaction is hostile, argumentative, or disrespectful they may choose not to.

First Impressions Matter

The initial phone call with a SAP is more than just logistics. It’s your chance to:

  1. Ask about their process
  2. Understand their fees
  3. Get a feel for how they work
  4. Show that you’re ready to engage respectfully

If you come in hot, angry, resistant, or even threatening, that SAP may decide you’re not a good fit. And honestly, that’s fair. This process is built on trust, accountability, and collaboration.

Once You’re In, You’re In

If the SAP accepts your case, the relationship becomes official. You’re now working together and that means:

  1. They’re responsible for your evaluation and recommendations
  2. You’re responsible for following through
  3. Both of you are accountable to DOT regulations

So before you lock that in, make sure it’s a good match. Talk through expectations. Ask questions. And most importantly treat them with respect.

What Not to Do

We’ve seen cases where employees are:

  1. Argumentative from the first call
  2. Refusing to follow basic instructions
  3. Making threats or demands

That kind of behavior doesn’t just damage the relationship. It can delay your return to work or make it harder to find a SAP willing to take your case.

What to Do Instead

  1. Be polite and open-minded
  2. Ask about fees and timelines up front
  3. Listen to their process
  4. Show that you’re ready to take responsibility

This isn’t about being perfect. It’s about being professional. Your SAP is here to help, but they’re not obligated to tolerate disrespect.

Final Thought

The SAP process is your bridge back to safety-sensitive work. Treat it and the person guiding you with care. A little respect goes a long way, and it might be the difference between getting back on the road or staying stuck on the sidelines.

Karishma Sarfani

Karishma is a Qualified Substance Abuse Professional (SAP) with a background in mental health and substance abuse counseling, holding credentials as an MS, LCDC, ICADC, CADC II, CSAC, CASAC II, LPC, and EMDR-trained therapist. Inspired by personal experiences with addiction and mental health challenges in her community, she has dedicated her career to supporting individuals on their journey to recovery and success.

Let's Get You Back to Work

Return to duty with our SAP program. Our streamlined approach ensures compliance with DOT regulations, so you can focus on what truly matters and get back to work right away.

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